Toronto suspends all-online course for taxi, Uber drivers after criticism

The City of Toronto has suspended its accreditation of an all-online training course for ride-hailing and taxi workers, after criticism that it was too easy to pass and could allow unqualified drivers on the road.

The Uber Files: A kill switch, intense lobbying and driver exploitation. Leaked documents reveal ‘cutthroat’ tactics that built ride-hailing empire

Forget the ‘tech bros’ at Uber and Lyft. Toronto’s taxi and ride share system has long been in need of fixing

This past summer, after getting off the UP Express after a long day of travelling, my partner and I needed a ride home from Union Station. I did a quick check of the Uber and Lyft apps, but found the prices unreasonably high. That’s something a lot of Torontonians are reporting online this year — […]

Uber warns of higher prices and longer wait times following Toronto’s decision to freeze new licences

In the biggest shakeup of the taxi-alternative industry since city council legalized and regulated it in 2016, the companies face the prospect of a steadily diminishing supply of drivers who use their own vehicles to transport app-tapping customers.

Toronto halting new ride-hailing licences

Directives to city staff to issue a moratorium on new licences for ride hailing and private transportation companies was approved by council on Wednesday — ahead of the adoption of a new driver training program.

City of Toronto to stop issuing new ride-hailing driver’s licences until training in place

Toronto city council will ask its staff to pause immediately the issuing of new ride-hailing drivers’ licences until a mandatory driver training program is in place to make the service safer.

Taxi and rideshare drivers struggle with low ridership

Prior to the pandemic, it was never difficult for Durham, Ont.-based Uber driver Pete Needham to find customers.

Second council vote could bring in mandatory training for Toronto’s ride-hailing drivers

TORONTO — The City of Toronto is exploring making training mandatory for ride-hailing drivers — again.

Grieving mother questions why Toronto licensed 40,000 ride-hail drivers without mandatory training

TORONTO — More than 40,000 licenses for vehicle-for-hire drivers have been issued in the City of Toronto even though those drivers haven’t received the mandatory training.

40K ride hail drivers licensed without training